This guide provides solutions to common issues faced when customizing email templates and logos within the system. Whether you're looking to personalize your emails or work with default email notifications, this FAQ-style guide will help you navigate the steps to resolve any challenges you encounter.
FAQ
Q1: How do I change the logo in the default email templates?
A1: The system does not allow direct modification of logos in default email notifications. However, you can create a custom email template to include your logo.
Go to Marketing > Emails > Templates. Or directly create one from the calendar dropdown menu.
Select Create Blank Template.
Use the design editor to add your logo via drag-and-drop.
Customize the layout as needed and save your changes.
Q2: Can I customize a pre-built email template with my logo and other details?
A2: Yes, you can customize pre-built templates.
Navigate to Marketing > Emails > Templates.
Browse available pre-built templates and click preview to add one to your system.
After installation, use the drag-and-drop editor to add your logo and custom content.
Save the template and use it for your future email communications.
Q3: How do I disable the Google Calendar invitation emails?
A3: While the Google Calendar invitation email itself cannot be modified, you can disable Google Calendar notifications entirely.
Navigate to Settings > Integrations.
Find the Google Calendar integration and disable the notifications.
This will stop the system from sending Google Calendar notifications, but you won’t be able to modify the content of the invitations.
Q4: I can't add a logo in some emails; what's the workaround?
A4: If you’re unable to directly add a logo to some email notifications, create a custom template:
Go to Marketing > Emails > Templates and click Create Blank Template.
In the editor, add your logo using the drag-and-drop feature.
Customize the rest of the email content as needed, and save the template for future use.
Q5: Is there a way to make my emails look consistent with the brand across all templates?
A5: Yes, you can maintain consistency by editing the template’s font and layout settings.
Go to Marketing > Emails > Templates and select a template.
Use the editor to adjust the fonts, colors, and layout to match your branding guidelines.
This ensures that your emails maintain a consistent look and feel, regardless of which template is used.