In this article, you will learn how to reset your account password if you forget it or just want to change it.
Depending on your user permissions, you will either need to reset your password in
Settings > My Profile or in Settings > My Staff.
Option 1 - Settings > My Profile
If you don't see the “My Staff” tab in your account settings, use the My Profile section to reset your password.
Navigate to Settings > My Profile.
In the Change Password section, enter the Current password.
Type in a new Password.
Confirm the new Password.
Click Update Password to save.
Note: The password must be more than 8 characters including uppercase, lowercase, numbers, and special characters.
Option 2 - Settings > My Staff
You can also reset your password here:
Navigate to Settings > My Staff.
Choose the correct user.
Edit > User Info.
Click on Forgot Password
Check your email and restore your password using the link
Save.
FAQ
1. How can I reset my account password?
You can reset your account password through two options:
Option 1: Navigate to Settings > My Profile if the "My Staff" tab is not visible in your account settings.
Option 2: Navigate to Settings > My Staff if you have access to the "My Staff" tab.