Introduction
Partial payment allows users to secure their bookings by paying a deposit upfront, with the remaining balance due later. This feature helps businesses collect deposit amounts and reduce no-shows, enhancing the overall booking experience.
How-to Steps
Integrate Payment Gateway:
Navigate to Payments Module > Integrations.
Ensure you have integrated a payment gateway like Stripe or Authorize.net.
Enable Payment:
Go to Calendar Settings > Forms & Payments.
Toggle the "Accept Payments" option.
Enter Total Amount and Currency:
Specify the total amount for your service or appointment.
Select the desired currency.
Activate Partial Payment Option:
Check the "Accept Partial Payment" box.
Select Amount Type:
Choose between a Flat Amount or a Percentage for the deposit.
Enter Deposit Amount/Percentage:
Specify the deposit amount or percentage for your service or appointment.
Add Description:
Provide a description for the deposit if needed.
Save Settings:
Click save to apply the changes.
How to Collect the Remaining Balance
To collect the remaining payment:
Navigate to Payments > Invoices.
Manually send the drafted invoice created during the booking process.
Note: Future updates will automate this process.
Key Benefits
Reduce No-shows: By collecting deposits, businesses can ensure commitment from bookers.
Flexibility: Offers the ability to pay a deposit while displaying the total cost.
Improved Cash Flow: Collecting partial payments upfront aids in better cash management.
Pro Tips
Specify Clear Terms: Make sure to provide clear terms for the deposit in the description to avoid confusion.
Regular Follow-ups: Regularly follow up with bookers for the remaining balance to ensure timely payments.
FAQs
Q: Which calendar types support partial payments?
A: Partial payments can be enabled for all calendar types, including Event, Round Robin, Collective, Class, Service Calendar, and Service Menu.
Q: How do I manage pending payments?
A: Pending payments can be managed manually through the Payments > Invoices tab. Users can view and collect the pending amount from the booker.
Q: Will bookers receive a notification about pending payments?
A: No, bookers will not be notified about pending payments. However, staff members can check the pending amount under Payments > Invoices.
Q: Which payment gateways are supported for calendar payments?
A: Currently, the supported payment gateways for calendar payments are Stripe and Authorize.net.