Welcome! This guide walks you through setting up call forwarding from your personal phone—whether it's a mobile device or landline—to your Progreda phone number. This ensures you can take full advantage of your platform's voice features without changing your existing number on websites, business cards, or directories.
Why Forward Calls to Progreda?
Keep Your Branded Number: Stay consistent with the number your customers already know.
AI-Powered Call Handling: Let Voice AI manage calls, provide transcriptions, or even assist with customer queries.
Centralized Management: Route all calls into one place for better tracking and performance.
How It Works
Once call forwarding is set up, all or missed calls made to your personal phone are redirected to your Progreda phone number. From there, calls are handled using the platform's Voice AI tools.
Step-by-Step Instructions by Carrier
Verizon Wireless
Forward All Calls: Dial *72 + your Progreda number (e.g., *72 555-555-5555).
Forward Missed/Busy Calls: Dial *71 + your number.
Press Call and wait for the confirmation tone.
To deactivate: Dial *73.
AT&T (Mobile)
Dial *21 + your Progreda number.
Press Call/Send.
Wait for the confirmation tone.
To deactivate: Dial #21#.
AT&T (Business)
Dial *72 and wait for a dial tone.
Enter your Progreda number.
Wait for confirmation.
To deactivate: Dial *73.
T-Mobile
Forward All Calls: Dial **21*1 + your number + #.
Forward Missed Calls: Dial **61*1 + your number + #.
Press Call.
To deactivate: Dial ##21# or ##61#.
Xfinity Mobile
Forward All Calls: Dial *72 + your number.
Forward Missed Calls: Dial *71 + your number.
Press Call and wait for the tone.
To deactivate: Dial *73.
Spectrum Mobile
Forward All Calls: Dial *72 + your number.
Forward Missed Calls: Dial *71 + your number.
Press Call and wait for the tone.
To deactivate: Dial *73.
Other Carriers
If your carrier isn't listed:
All Calls: Dial *72 + your Progreda number, wait for confirmation.
Missed Calls: Dial *92 + your number.
To deactivate: Dial *73 (All) or *93 (Missed).
FAQs
Q1: Can I forward multiple numbers to my Progreda number?
Yes. As long as each phone line supports forwarding, you can set this up on all of them.
Q2: Will callers know their call is being forwarded?
No, forwarding happens in the background. Callers will not be notified.
Q3: Can I still use my number to make calls?
Yes. Forwarding only impacts incoming calls.
Q4: Does this work internationally?
It depends on your carrier. Contact them to check if international forwarding is supported.
Q5: Will voicemail be affected?
If the call is forwarded, your Progreda number will handle voicemail unless otherwise configured.