Progreda offers a range of AI tools that automate various business functions.
These tools work together to help manage tasks such as customer communication, content creation, workflow management, and reputation monitoring, allowing businesses to streamline their operations and reduce manual effort. In this article, we’ll explore the powerful AI features of Progreda and how they can enhance your business operations.
Progreda includes the following AI features:
1. Voice AI:
Acts as a virtual receptionist, ensuring you never miss another lead. It automates customer call handling, collects essential information, and schedules appointments. With unlimited call minutes and customizable workflows, your business operates efficiently 24/7.
Key Features of Voice AI:
Inbound Call Handling: Voice AI currently manages inbound calls.
Natural Interactions: It engages in natural conversations, understanding context and adjusting to the conversation’s speed.
Customizable Voice Options: Choose between male or female voices, and select accents based on your company’s location (e.g., UK or US accents).
Personalized Responses: Customize responses through prompts to further personalize customer interactions.
Automated Tasks: Predefine tasks like scheduling meetings, and collecting information such as name, phone number, email, and address.
24/7 Availability: The AI voice agent operates continuously, providing support without any downtime.
2. Conversation AI:
Provides personalized interactions across multiple channels like SMS and social media, offering round-the-clock customer support and engagement. This AI tool also helps in lead qualification and automates responses in sales funnels.
Key Features of Conversation AI:
Multi-Bot Support: Manage several bots to handle different conversation types, ensuring each bot delivers specialized responses for specific tasks.
Primary Bot for Inbound Conversations: Assign one main bot to manage all inbound messages that are not part of existing workflows, simplifying communication.
Workflow Integration: Leverage additional bots to interact within workflows, enabling automated and context-aware responses.
Multi-Channel Support: Allow bots to interact across various channels, including SMS, Facebook, Instagram, live chat, and WhatsApp.
Real-Time Testing and Feedback: Use the chat window for testing, providing feedback, and refining the bot during setup, making immediate adjustments possible.
Appointment Booking Actions: Automate appointment scheduling by sending booking links, transferring to another bot, and triggering workflows after bookings are made.
3. Reviews AI:
Automates the management of online reviews, ensuring timely responses to feedback. Whether you want to engage with customers or handle negative reviews, this feature helps maintain a positive brand reputation effortlessly.
Key Features of Reviews AI:
Suggestive Mode: Helps create personalized and authentic review responses by providing suggestions based on the review content. Users can click the AI Reply button to generate unique responses.
Auto-Pilot Mode: Automates the review response process, saving time while maintaining personalization and professionalism.
Customize responses based on star ratings.
Set a delay before sending responses.
Add personalized footers, like thank-you notes or business name.
Tailor responses for specific review platforms, such as Facebook and Google.
4. Content AI:
Speeds up content creation, helping businesses generate blog posts, emails, social media posts, and more. It also creates AI-generated images, enabling businesses to maintain a steady flow of high-quality content without graphic design skills.
Key Features of Content AI:
Automated Content Generation: It assists in generating blog posts, social media posts, content for funnels & websites, and emails based on prompts and preferences.
AI-Generated Images: Creates AI-generated images, allowing businesses to produce visually engaging content without the need for graphic design skills.
Customizable Content Inputs: Prompts you to enter details such as post title, description, keywords, tone, and the number of content variations, ensuring the content is tailored to your needs.
5. Workflow AI Assistant:
This feature guides businesses in building and troubleshooting workflows. It makes understanding and designing workflows simple, providing step-by-step instructions and tailored recommendations.
Key Features of Workflow AI:
Assistance with First Workflow: Helps new users set up workflows by suggesting actions and triggers based on desired outcomes and offering guidance on workflow usage.
Workflow Breakdown: Simplifies complex workflows by explaining what each part does, making it easier to understand and manage.
Efficiency Optimization: Analyzes existing workflows and offers tips for streamlining processes and adding actions to improve efficiency.
Step-by-Step Guidance: Provides detailed instructions to guide users through the workflow setup, ensuring confidence in the process.
Action Integration: Assists in adding specific actions to workflows, such as sending reminders, waiting for confirmations, updating statuses, or tagging contacts based on activities.
Next Step Suggestions: Offers recommendations for the next steps in the workflow, helping users progress with their automation seamlessly.
6. Funnel AI:
Helps create high-converting funnels quickly. With pre-built frameworks and AI-generated structures, businesses can launch new offers, optimize for conversions, and scale rapidly without needing coding experience.
Key Features of Funnel AI:
Instant Funnel Creation: Quickly generates high-converting funnels by automatically providing 60-70% of the design and structure, giving businesses a head start in creating effective funnels.
Customizable Design: Allows easy customization of generated funnels to align with branding, ensuring the final design suits business needs.
No Coding Required: Enables users to create optimized funnels without the need for coding expertise, simplifying the process for non-technical users.
Conversion Optimization: Provides pre-built frameworks specifically designed to boost click-through rates and lead generation, helping to maximize funnel performance.
Rapid Launch: Facilitates fast launches for new offers, such as flash sales, webinars, or product launches, with ready-to-use funnel templates.
Scalable Funnel Adjustments: Allows for easy duplication and modification of funnels, enabling businesses to test new offers and reach different audiences efficiently.
FAQ
Q: Can I customize the responses from Voice AI and Conversation AI?
A: Yes, both features allow for extensive customization, ensuring responses align with your brand voice.
Q: How do I create a new sales funnel using Funnel AI?
A: Simply provide business details, and Funnel AI will generate a pre-designed funnel structure. You can then customize it with specific offers and branding.
Q: Does Reviews AI work across all social media platforms?
A: Reviews AI is compatible with major review platforms like Google and Facebook, ensuring your responses remain consistent across different channels.
Q: Do I need to know coding to use Funnel AI?
A: No, Funnel AI is designed for non-technical users. It provides pre-built structures that can be easily customized without coding.