Keeping your payment information current ensures uninterrupted access to your services. Use the secure customer portals below to update your credit card details anytime.
Step-by-Step Guide
Select the product you subscribe to below.
Click the link to open the customer portal login page.
Enter your email address associated with your account.
You will receive an email with a secure login link — click it to access your customer portal directly.
Once logged in, navigate to the Payment Methods or Billing section.
Update your credit card information and save your changes.
Please ensure you save your updates to avoid any billing disruptions.
Important Timing to Update Your Card
When you update your credit card details, the new card will be charged on your next billing date. To ensure the new card is successfully used without any payment interruptions, we recommend updating your payment information at least 3 to 5 days before your billing date each month.
What does “3 to 5 days before” mean?
This means if your billing date is on the 28th of every month, you should update your card by the 23rd to 25th at the latest. This window allows the system enough time to process your new payment method before your bill is charged.
Customer Portal Links by Product
Product | Portal Link |
GHLEngine | |
Progreda | |
WebinarCore | |
Audate Media |
Need Assistance?
If you have any questions or encounter issues updating your payment details, please email our billing support team at [email protected]. We’re happy to assist!