The integration of Conversation AI into LeadConnector Mobile App marks a significant step forward in enhancing communication management. Already available on desktop, this powerful tool is now accessible on mobile devices, making it easier for businesses to engage with customers from anywhere. Whether you're on the move or away from your desk, Conversation AI helps you respond quickly and intelligently, streamlining interactions and boosting productivity.
Key Features and Benefits
The introduction of Conversation AI on mobile brings numerous advantages to improve customer communication:
Two Smart Modes for Enhanced Flexibility
Autopilot Mode: In this mode, AI automatically responds after a preset delay, ensuring that no message is left unattended even when you're unavailable. It’s perfect for handling conversations when you are away from your device.
Suggestive Mode: Here, the AI provides you with reply suggestions as soon as you begin typing. You can select, tweak, and send responses easily, speeding up your response time while ensuring accuracy and consistency.
In-App Bot Controls
With direct access to AI settings within your mobile app, you can manage the bot's functionality with ease. This allows you to toggle the AI on or off, view the bot's status, and adjust reactivation timeframes. All these controls are easily accessible from any conversation screen, keeping you in charge of your interactions.Control AI & Costs On the Go
Managing AI bot settings directly from your mobile gives you the flexibility to pause, resume, or schedule reactivation anytime. This feature not only ensures you're always in control of your customer communication but also helps optimize costs by managing usage-based billing effectively.
How to Use This Feature?
Follow these easy steps to get started with Conversation AI on mobile:
1. Set Up on Desktop (One-Time)
Start by configuring the AI settings on your desktop dashboard. Choose between Autopilot or Suggestive mode, train your AI to suit your communication style, and manage your subscription preferences.
For more details, please see the article “Conversation AI”
2. Start Messaging on Mobile
Open your mobile app and access any ongoing conversation on platforms like WhatsApp, Facebook, or Instagram.
3. See AI in Action
In Autopilot: The AI will send automatic responses based on the preset delay you’ve chosen.
In Suggestive Mode: As you type, the AI will offer intelligent response suggestions, which you can choose or modify before sending.
4. Control on the Go
Whenever you need to manage the AI settings, tap the top-right menu and select “Edit AI Settings.” From here, you can pause the bot, resume its operation, or schedule its reactivation according to your preferred timeline.
Pro Tips
Maximize Efficiency: Use the Autopilot mode during off-hours to ensure that your customers always receive timely replies, even when you’re not available.
Stay on Top of AI Settings: Regularly review your AI settings and ensure that it is trained to reflect your latest business priorities and communication tone.
Take Advantage of Suggestive Mode: Leverage Suggestive Mode to enhance productivity. The faster you can send relevant responses, the quicker you’ll be able to engage customers, making every interaction smoother and more efficient.
FAQ Section
How do I change the AI settings on mobile?
To adjust the AI settings, tap the ellipsis menu on the top-right of the conversation screen and select "Edit AI Settings." From there, you can toggle the bot’s status and modify reactivation schedules.Can I pause the AI on mobile?
Yes, you can pause the AI at any time by accessing the AI settings from the conversation screen and toggling off the “Activate Bot” option.Is there a delay in the Autopilot mode?
Yes, Autopilot mode allows you to set a delay before the AI sends a reply. This delay can be customized to suit your response time preferences.Can I switch between modes?
Absolutely. You can easily switch between Autopilot and Suggestive modes by adjusting the AI settings whenever needed.How do I manage AI usage-based billing?
By controlling when the AI is active or paused, you can better manage your usage-based billing. Regularly monitoring the bot’s activity helps optimize costs.