Customize the bot’s responses by editing and managing prompts for each intent, allowing for a more personalized conversational experience.
How to Edit Prompts:
1. Access Intent Configuration:
Go to the Conversation AI settings and select “Bot Goals.”
2. Edit Prompts:
Select the intent you want to edit.
Customize the prompt to align with the desired conversational tone and information.
3. Add Custom Values and Instructions:
Include specific business information or guidance within the prompt.
Use custom values to make the bot’s responses dynamic and contextually relevant.
For more information click on the “Prompt Guidelines” link to to view more details on AI prompting.
Frequently Asked Questions (FAQs)
Q1: How can I customize the bot’s responses?
A1: You can customize the bot’s responses by editing and managing prompts for each intent. Go to the Conversation AI settings, select “Bot Goals,” and then select the intent you want to edit to customize the prompt.
Q2: What can I include when editing a prompt?
A2: When editing a prompt, you can include specific business information, guidance, or use custom values to make the responses more dynamic and contextually relevant.
Q3: Can I make the bot’s responses more personalized?
A3: Yes, you can use custom values to make the bot’s responses more personalized and aligned with your desired conversational tone.
Q4: Where can I find more information on AI prompting?
A4: For more details on AI prompting, click on the “Prompt Guidelines” link to view additional resources.