🌱 Cultivating Sales Transition to Progreda 🚀
Important Announcement from Melissa Blair & Andy Audate
We’re excited to share an important update about the future of Cultivating Sales and how your business will continue to be supported as Melissa Blair transitions into retirement.
After nearly a decade of helping business owners simplify their technology and scale efficiently, Melissa has partnered with Andy Audate, founder of Progreda, to continue serving you with the same care, expertise, and technology you’ve come to love.
🎥 Watch the full transition video:
👉 View Recording
💡 What’s Changing (and What’s Staying the Same)
✅ What’s Staying the Same
Your Account & Data: All your contacts, automations, funnels, websites, phone numbers, and text conversations remain intact.
Your Software: You’ll continue using the same platform you already know and love — only the logo and URL will change.
Your Billing: Pricing and payment schedules remain exactly the same.
Your Email Notifications: All automated emails, forms, and workflows will continue working without interruption.
Your Custom Domains: Your connected domains will stay connected — no need to make any DNS updates.
🔄 What’s Changing
Support Team: The Progreda support team will now manage your customer service, chat, and live Zoom support.
Branding: You’ll see Progreda’s logo and colors instead of Cultivating Sales.
Knowledge Base: You’ll have access to a brand-new Help Center with updated guides, training, and resources.
Technology Updates: Progreda’s team will roll out the latest HighLevel and AI automation updates.
🔐 How to Access Your Account After the Transition
You’ll receive an email confirming that your account has been migrated.
Click the new Progreda login URL provided in that email.
Click “Forgot Password” and reset it using the same email you use now.
Log in and continue working — your full system, contacts, and history will be there.
✅ Nothing is lost. Your messages, campaigns, and automations transfer seamlessly.
🤝 Meet Your New Support Team
You’ll now be supported by Progreda, a certified GoHighLevel SaaS agency led by Andy Audate.
The Progreda support team includes account specialists, automation experts, and live chat agents trained on all new HighLevel features and AI tools.
Ways to Get Support:
💬 Chat Widget: Click the chat bubble at the bottom-right of your dashboard.
🎥 Live Zoom Support: Join a real-time call with a support agent within minutes.
📚 Help Articles: Access the Progreda Knowledge Base for guides, videos, and FAQs.
📧 Email Support: [email protected]
Average response time: < 2 minutes during business hours.
❤️ Message from Melissa
“After nine years of serving this community, I wanted to ensure you continue to be supported by a team that shares my values. Andy and his team at Progreda are the perfect fit — energetic, capable, and deeply committed to your success.”
— Melissa Blair, Founder of Cultivating Sales
🚀 Message from Andy
“Our mission is to continue what Melissa built — keeping your systems reliable while adding new tools and training to help you grow with confidence. Your success remains our priority.”
— Andy Audate, Founder & CEO of Progreda
❓ Frequently Asked Questions (FAQ)
🧭 GENERAL TRANSITION QUESTIONS
Q: Why is this transition happening?
A: Melissa is retiring and has partnered with Andy Audate and Progreda to continue providing high-quality support, updates, and service to all Cultivating Sales clients.
Q: When is this transition taking place?
A: The migration will occur over the coming days. You’ll receive an email once your account is officially transferred.
Q: Will there be any downtime?
A: No. Your system will remain live and fully operational throughout the transition.
Q: Do I need to take any action?
A: The only step you’ll need to take is resetting your password on the new Progreda login page when you receive the migration email.
💻 ACCOUNT & ACCESS
Q: Will I still have all my data?
A: Yes — all contacts, funnels, workflows, conversations, tags, notes, and automations will be transferred securely without loss.
Q: Will my login credentials change?
A: Only your password may need to be reset. You’ll continue using your same email address.
Q: What if I can’t log in after the transfer?
A: Click “Forgot Password” and reset your credentials. If you still have trouble, message us via the chat widget or email [email protected].
Q: Will my team members still have access?
A: Yes. All user roles and permissions carry over automatically.
Q: What about my integrations (Stripe, Calendly, Zoom, etc.)?
A: All integrations will remain active. If a re-authorization is needed, we’ll notify you via email.
🧾 BILLING & SUBSCRIPTIONS
Q: Will my pricing change?
A: No, your current plan and payment schedule stay exactly the same.
Q: Who will my billing come from now?
A: Future invoices and receipts will list Progreda instead of Cultivating Sales.
Q: Can I update my payment method?
A: Yes. You can update payment information directly inside your account under Settings → Billing or contact support for help.
Q: What if I was paying annually or via PayPal?
A: Those payment arrangements will continue under the same schedule. No action needed.
⚙️ PLATFORM & FEATURES
Q: Will my automations, emails, and workflows keep running?
A: Yes, everything remains intact and will continue functioning as usual.
Q: Will the design or dashboard change?
A: The interface will look nearly identical. The only change is the Progreda logo and updated login URL.
Q: What if I have custom domains connected?
A: Your domains remain connected — you do not need to change DNS settings.
Q: Will I get new features or tools?
A: Yes! Progreda is rolling out access to new HighLevel AI features, templates, and automation enhancements.
🧠 TRAINING & SUPPORT
Q: How do I contact support after the transition?
A: Use the chat widget inside your dashboard or email [email protected]. You can also schedule a live Zoom support call within minutes.
Q: What are your support hours?
A: Monday–Friday, 9:00 AM – 6:00 PM PST.
Q: Will there be training for new features?
A: Yes. You’ll receive invitations to ongoing webinars, training calls, and video tutorials.
Q: How fast will I get help if I message the support chat?
A: Average response time is under 2 minutes during business hours.
🔄 MIGRATION PROCESS
Q: How long does the migration take?
A: Most accounts transfer in under 24 hours. Larger accounts may take slightly longer but remain accessible throughout.
Q: Will my automations trigger again after the migration?
A: No — all automations remain in their current state. Nothing re-triggers unless manually reactivated.
Q: Will my previous reports and analytics still be available?
A: Yes, all reporting data (conversations, pipelines, opportunities, campaigns, etc.) transfers over with your account.
🔔 COMMUNICATION & CONTACT
Q: Who do I contact if I have transition questions?
A:
For platform or billing help → [email protected]
For personal notes to Melissa → [email protected] (available for the next 30 days)
Q: Will Melissa still be involved?
A: Melissa will remain available for the next 30 days to ensure a smooth transition and knowledge transfer.
Q: How will I receive updates?
A: You’ll continue to receive updates via email and inside your Progreda dashboard notifications.
🔐 SECURITY & PRIVACY
Q: Is my data safe?
A: Absolutely. Progreda uses secure, HighLevel-certified data environments with 256-bit encryption.
Q: Is this compliant with GDPR or HIPAA?
A: Yes. All compliance standards remain the same as with Cultivating Sales.
Q: Who owns my account data now?
A: You do. Your account data remains fully owned and accessible by you at all times.
🌟 FUTURE & NEW OPPORTUNITIES
Q: What benefits come with being part of Progreda?
A: You’ll gain access to new automation templates, AI tools, marketing workshops, and private community support groups.
Q: Will there be webinars or onboarding sessions?
A: Yes. We’ll host live transition webinars and optional onboarding calls to help you get comfortable with the new setup.
Q: Will this affect my clients’ experience?
A: Not at all. They’ll continue to interact with your business as usual, without disruption.
💬 Still Have Questions?
We’re here for you.
Reach out anytime using the in-app chat or email [email protected] for personalized help.