If you are currently a Progreda client and you want to leave Progreda to start your own GoHighLevel agency, we can help you transition the right way.

This guide explains:

In GoHighLevel, your account is called a “sub-account” (also called a location) and it lives inside an agency. Right now yours lives inside Progreda's agency and aheres to Progreda's Subaccount transfer policy which does not transfer sub-accounts directly into another agency unless it’s part of an agency-to-agency transfer (example: a business acquisition) or ejection directly to HighLevel.

If you are leaving Progreda to run your own agency, the correct process is:

✅ We eject your sub-account into a brand-new GoHighLevel agency account under your ownership.

Once this is complete, you will fully control your new agency and your sub-account.

To start the transition process, there is a one-time Sub-Account Ejection fee of $1497.

Most transfers take 7 to 21 Business days (Monday through Friday), depending on your account setup. This includes preparing your sub-account, initiating the ejection, and confirming everything transfers properly.

During the ejection process, our technical and billing team prepares your sub-account for transfer and ensures the transition is handled correctly.

This includes reviewing and updating key technical settings such as:

Progreda uses both LeadConnector and Twilio, depending on the sub-account. so with that being said, a sub-account transfer doesn't transfer your phone number automatically. We will:

Progreda uses both LC Mail and Mailgun, depending on the sub-account, the email account is managed by Progreda and routed to your subaccount, to make sure that your subaccount is ready to send emails, to prepare for transfer, We will:

A GoHighLevel agency transfer requires user access and permissions to be reviewed carefully. This work is handled by a Level 3 Progreda technician and includes:

If your sub-account is using Twilio for phone numbers, those numbers do not automatically transfer during a GoHighLevel sub-account ejection. Twilio requires a separate ownership transfer process, which must be coordinated carefully to avoid service disruption.

To support this, Progreda will assist by coordinating the Twilio phone number migration using one of the approved methods below.

In order to transfer your phone number, we must obtain and use a Twilio Account SID (Account ID) from the destination account. There are two supported transfer paths:

Option 1: Transfer to Your Own Twilio Account
If you are starting your own GoHighLevel agency and want full control:

Option 2: Transfer to GoHighLevel’s Twilio Account (Recommended for Agency Owners)
A recommended path is to use GoHighLevel’s managed Twilio infrastructure (LeadConnector:

Regardless of which option you choose, a valid Twilio Account SID from the receiving party is required before the transfer can begin.

To successfully complete the migration, the following steps are required:

Some of these steps require coordination between Progreda, Twilio, GoHighLevel, and you as the agency owner.

If your transfer requires a Twilio phone number migration, this process can take up to 60 days, depending on:

This Twilio timeline is separate from the standard 7 to 21 day sub-account ejection process and can extend beyond the main transfer window. We will guide and coordinate the process, but Twilio-controlled timelines are outside of Progreda’s direct control.

If your sub-account uses Mailgun for email sending, your email configuration does not transfer automatically during a sub-account ejection. Mailgun accounts are owned and billed at the agency level, so email sending must be recreated under your new agency after the transfer.

While your sub-account lives inside Progreda, Progreda pays a separate subscription for and manages Mailgun on your behalf, including:

All of this is handled in the backend by Progreda technicians. Once your sub-account is ejected, this shared Mailgun setup is automatically removed and will not remain connected.

Mailgun does not support transferring email domains between agencies. Instead, email sending is reset and rebuilt under the new agency:

As the new agency owner, you will be responsible for:

Progreda will no longer manage or pay for Mailgun after the transfer.

After your sub-account is successfully ejected into your new agency, you will receive:

✅ 90 days of support via email

Important details:

Progreda is a sister company to GHL Engine, and both are owned by the same company. GHL Engine supports 2,000+ GoHighLevel agencies and helps agency owners understand how to run and operate their systems.

Your $1497 ejection fee includes coordination between:

GoHighLevel controls what is included during an ejection. Here is what transfers:

The following items do not transfer and must be set up again by the new agency:

❌ Does Not Transfer

After transfer, you will be responsible for setting up your new agency. Steps to Receive a Sub-Account and Sign Up for a New Agency.

You, The new agency owner will receive an email titled "Access your account." Click the button or link within the email to begin the setup process.

Step-6: After successfully completing the payment and signup, you’ll receive a welcome email.This email will provide a link to set up your new account password and log in.

Once you log in to your new account, you will be responsible for setting it up, including:

Most high-level agency owners have a technical member on their team, or the CEO becomes the technical person to manage this entire infrastructure. If any of these steps feel like a lot, our sister company GHL Engine exists to help agency owners and their team confidently run and operate their business on top of HighLevel. As a Progreda customer, most of this setup has already been handled for you behind the scenes by our technicians.

Once you become your own agency owner, you’ll be in full control of your system, which also means you’ll be responsible for completing and maintaining these settings moving forward — and our team will be there during your 90-day support period to guide you through it step-by-step. if after the 90 days you need additional technical support, feel free to use GHL Engine's Technical Support Team here

If you want to proceed:

We understand why you’d ask that. From the outside, it can look like a quick transfer.
But in GoHighLevel, moving a sub-account out of one agency and into a brand-new agency involves multiple technical steps, platform rules, and setup changes. The $1497 fee covers the technician work needed to prepare the account, update settings properly (including SaaS mode), review key integrations, handle user permissions, and complete the transfer the correct way.

We understand that paying $1497 can feel frustrating, especially if your goal is simply to take your account and move on. The important thing to know is that the $1497 is not a “leave fee,” and it’s not a penalty. It’s a technical transition fee for the work required to eject your sub-account into a brand-new GoHighLevel agency under your ownership. When a sub-account is moved out of Progreda, we have to complete a structured process that protects your account and ensures the transfer is done correctly. This includes reviewing and preparing your account configuration, converting SaaS settings when needed, handling user permission updates, reviewing phone and email infrastructure, and verifying that the ejection is completed properly.

In addition, once your new agency is created, you will no longer have Progreda’s technicians doing everything behind the scenes for you. That’s why the $1497 also includes 90 days of email support after the transfer is completed, where our team guides you through the agency owner setup so you can confidently run your own GoHighLevel agency.

The $1497 covers the work required to complete the ejection safely and correctly, including:

We understand wanting to keep costs low. Because this process requires real technician time and cross-team coordination, the $1497 fee is a standard fee and is not discounted. This pricing allows us to complete the transfer properly and provide the 90-day support that comes with it.

We’re not able to waive the fee because this transfer requires structured work and dedicated support. Keeping the process consistent helps us handle every transfer fairly, professionally, and correctly.

At this time, the $1497 Sub-Account Ejection fee is paid via ACH.
We will send you an invoice, and work begins once payment is received and cleared.

Most transfers take 7 to 21 business days, depending on your sub-account setup.
That timeline includes preparation, ejection, and validation that the account transferred correctly.

Your 90 days of email support starts after the transfer is completed and your new agency account is active.

Support is provided through email only. During this time, our team will guide you step-by-step on how to set up and operate your agency and reconnect what’s needed inside your new HighLevel agency account.

After the transfer is complete, you will have full control of your new agency account.
Our 90-day support is designed to guide you, answer questions, and help you troubleshoot, but you will be the one making the changes inside your agency.

No. Progreda does not transfer sub-accounts directly into another agency as a one-off request.

The only transfer options available are:

If you want to operate independently, the supported option is the sub-account ejection to a new agency.

Once your new agency is created and you own the subaccount, you can choose what to do next from your side. However, Progreda’s role ends after completing the ejection and the included support period.

Yes, GoHighLevel transfers many major assets, including:

A full breakdown is included in the “What Transfers / What Does Not Transfer” section above.

Some items will not transfer and must be set up again inside your new agency, including:

It depends on your configuration.

Yes. Domains do not automatically carry over in most cases, so after the transfer you will need to:

GoHighLevel transfers workflows, but sets them to Draft so the new agency owner can review connections (email, phone, integrations) before turning them live again.

If you change your mind, contact support as soon as possible. If work has already started, the fee will still apply due to technician time and transfer preparation steps already performed.

Email: [email protected]

Subject: I Want to Eject My Subaccount to HighLevel
Body: Hi team, I read the Sub-Account Ejection Policy and I’m ready to start the transfer process. Please send me the $1497 ACH invoice and initiate the transfer.

If you want ongoing technical support after your 90 days ends, you can continue with a paid support subscription through our sister company GHL Engine, which supports 2,000+ HighLevel agencies and is built specifically to help agency owners run and operate their business on HighLevel.