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What is included in the separate $597/mo Coaching Support for my Virtual Assistant?

You pay your VA directly. The separate $597/month covers support, training, and a warranty to ensure your VA drives results.

Updated over 2 months ago

💵 VA Payment Breakdown

  • $1,997 one-time setup fee
    → Covers hiring, onboarding, and 3 weeks of coaching
    Waived if you prepay 12 months of support

  • $597/month
    → Ongoing VA training, support, and replacement warranty

  • Hourly wage paid directly to your VA
    → Full-time (40 hrs/week) required for first 60 days
    → You handle biweekly pay + any equipment costs

What’s Included in the $597/Month:

✅ For You (The Client)

This monthly subscription ensures you’re never alone in managing or maximizing your Virtual Assistant. You get:

  • Unlimited support from our team of experts

  • Ongoing consulting on delegation, systems, and tech tools

  • Free Virtual Assistant replacements (if it’s not a fit — at no extra cost)

  • Best practices and optimization tips to scale your business

  • Confidence and peace of mind that your Virtual Assistant is always supported and improving

✅ For Your Virtual Assistant

We invest heavily in your Virtual Assistant's growth and performance so they can deliver better results for you. They receive:

  • Leadership & skills coaching

  • Access to updated training and SOP systems

  • Slack support from our internal team for technical and process guidance

  • Free tools and software access to enhance their work

  • A structured support network to help them succeed long-term in your business

You’re not just hiring a Virtual Assistant — you’re getting an entire success infrastructure designed to make the working relationship long-term, productive, and profitable for both sides. Still have questions? Reach out anytime — we’re here to help.


What is the Long-Term Advantage of Having a Virtual Assistant with AudateMedia?

With our Team Member Performance Index, We Turn Task-Takers Into AI-Enabled Leaders

Most entrepreneurs hire virtual assistants from place like Fiverr, Upwork, Online Jobs for low rates who operate at Level 1:

  • Level 1 – Underperformers: Complete the bare minimum work, Asks you to repeat things you've already stated, May show up late, May go Missing in Action from time-to-time, Misses deadlines, require constant reminders and hand holding, needs constant supervision and often become a liability to the business

    • The benefit for the business owner is they are cheap to hire in the beggining ($2-$5 per hour)

    • The downside for the business owner is that training and managing the VA, the mistakes the Virtual Assistant makes becomes costly and time-consuming—often pulling you away from revenue-generating activities. As a result, the true cost of the VA can end up being 100 to 1,000 times their actual salary due to lost financial opportunities and inefficiencies.

At Audate Media, we specialize in identifying strong Level 2 and Level 3 Performers and developing them into Level 4 – AI-Enabled A Players:

  1. Level 2 – Reliable Contributors: Follow instructions and get things done, but rarely take initiative or solve problems on their own

  2. Level 3 – A Players: Top performers who lead by example, exceed expectations, and drive results without needing micromanagement

  3. Level 4 – AI-Enabled A Players: These are future-ready Virtual Assistants who use AI tools and automation to 5–10x their output. They don’t just complete tasks — they build systems, create SOPs, automate workflows, and proactively solve problems that move your business forward. They think strategically, reduce your need for additional hires, and often take ownership of entire processes. Level 4s are curious, fast learners, and forward-thinking — constantly seeking ways to improve efficiency, implement new tools, and contribute to long-term growth. They aren’t just team members. They’re scalable, tech-enabled operators who elevate your business with less oversight and more innovation.

We achieve this by providing your Virtual Assistant with:

  • Regular coaching and leadership development

  • Access to proprietary systems and AI-powered tools

  • Hands-on training most businesses never give their team

You’re not just hiring a Virtual Assistant — you’re building a high-performance team for the future.


Why Is the $597/Month Fee Mandatory?

Hiring a virtual assistant without proper systems, support, and training is one of the top reasons businesses waste time, money, and energy on staffing.

At Audate Media, we’re not just connecting you to a Virtual Assistant — we’re building an entire performance infrastructure around your business to ensure your Virtual Assistant becomes a long-term, high-performing team member. That’s what the $597/month fee funds — and why it’s a non-optional part of the program.

Here’s a deeper look into why this fee is required and what it enables:

✅ 1. It Ensures Long-Term Virtual Assistant Success Through Regular Coaching Sessions and Performance Tracking

Most VAs underperform because they’re left to figure things out on their own.

Your $597/month funds leadership development and skills coaching program for your virtual assistant. This includes:

  • Leadership mindset and accountability coaching

  • Role-specific skills training (admin, customer success, tech)

  • Real-time feedback loops to identify blind spots

  • Ongoing progress tracking to ensure they’re leveling up

This is how we transform a Level 2 assistant (task follower) into a Level 3 or Level 4 asset (proactive leader or AI-enabled operator). No other staffing service in our industry provides this level of post-hire development.

✅ 2. It Includes Full Warranty Coverage for Unlimited Virtual Assistant Replacements

If your Virtual Assistant doesn’t work out — whether due to misalignment, performance, or availability — we take full responsibility.

Your $597/month includes:

  • Unlimited virtual assistant replacements (at no added cost)

  • Re-recruiting, re-screening, and re-integrating your new VA

  • A repeat of our full onboarding and coaching system

Most agencies would charge you another $2,000+ to start over. With us, you’re fully covered as long as you’re on the plan.

✅ 3. It Provides You With Ongoing Strategic Support

This fee isn’t just for your Virtual Assistant — it’s for you too. You’re not expected to figure out delegation, tools, or process structure on your own.

Here’s what you get:

  • Unlimited expert email support — ask questions, get delegation advice, optimize your Virtual Assistant's output

  • Access to our internal customer success team via Slack for tool and strategy guidance

  • Guidance on which systems and software your Virtual Assistant should use to be more effective

  • Suggestions to improve team workflows, documentation, and task structures

We act as your growth advisor as you scale with virtual talent.

✅ 4. It Grants Your Virtual Assistant Access to Tools and Internal Experts You Don’t Have to Train

Your Virtual Assistant gets access to:

  • Our Slack workspace, where they can get direct answers from our support, tech, and client success teams

  • Free software licenses (e.g. task tools, graphic tools) we’ve already purchased on their behalf

  • Internal SOPs and knowledge banks they can apply to your business

  • Peer mentorship from other trained VAs on similar accounts

This allows your Virtual Assistant to self-resource — without burdening you with hand-holding.

✅ 5. It Keeps You Connected to Our Proprietary Performance Ecosystem

Without this fee, you’re just hiring a body. With it, you’re tapping into a performance infrastructure that includes:

  • A vetted hiring process backed by 70–75 candidate screens per VA

  • Structured 3-week onboarding and role alignment consulting

  • Coaching/development sessions for both hard skills and leadership

  • Quarterly performance evaluations and role upgrade pathways

  • Process consulting for your business, not just your team member

And because we run this across multiple brands, roles, and tech stacks, you benefit from a living playbook that evolves with industry standards.

✅ 6. It Aligns Incentives for Long-Term Partnership — Not One-Off Staffing

Other services profit from placing a Virtual Assistant and walking away. We don't.

Your ongoing subscription keeps us invested in your outcome. That means:

  • We only succeed when your Virtual Assistant is performing and retained long-term

  • We have a shared incentive to ensure your business gets results

  • You always have a partner you can turn to when things need to improve

Because we’re in this together, you’re never left alone after hiring.

⚠️ Note: Canceling the $597/month support will result in your Virtual Assistant being reassigned to another client, and termination of the working relationship between you and the Virtual Assistant.

💡 Summary

The $597/month fee isn’t just a service charge — it’s a scalable system that protects your investment, levels up your virtual assistant, and gives you a reliable path to business growth through delegation. You’re not just paying for a Virtual Assistant. You’re paying to build a self-improving team member who becomes more valuable every month.

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